#Privacy Policy
Effective Date: January 7, 2025
Version: 1.0
#1. Introduction
Welcome to Felixiya. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
#2. Information We Collect
#2.1 Information You Provide
- Account Information: Name, email address, password, profile picture
- Profile Data: Spiritual preferences, crystal interests, meditation goals
- Communications: Messages, feedback, and support requests
- Payment Information: Processed securely through third-party providers
#2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, time spent
- Device Information: Device type, operating system, browser type
- Log Data: IP address, access times, referring URLs
- Cookies: Session cookies and preference cookies
#2.3 Third-Party Information
- Social Media: If you connect social accounts
- Analytics: Aggregated data from analytics providers
#3. How We Use Your Information
We use collected information to:
- Provide and maintain the Service
- Personalize your spiritual guidance and recommendations
- Process transactions and send related information
- Send administrative information and updates
- Respond to comments and questions
- Improve our Service and develop new features
- Monitor and analyze usage patterns
- Detect and prevent fraudulent activity
- Comply with legal obligations
#4. How We Share Your Information
#4.1 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information.
#4.2 Service Providers
We may share information with trusted third parties who assist us:
- Payment processors (Stripe, PayPal)
- Email service providers (SendGrid, Resend)
- Cloud storage providers (Supabase, AWS)
- Analytics providers (anonymized data only)
#4.3 Legal Requirements
We may disclose information if required by law or to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or security issues
- Protect the safety of users
#4.4 Business Transfers
In case of merger, acquisition, or asset sale, your information may be transferred. We will notify you before any transfer.
#5. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure development practices
However, no method is 100% secure. We cannot guarantee absolute security.
#6. Your Rights and Choices
#6.1 Access and Update
You can access and update your information through your account settings.
#6.2 Delete Account
You can request account deletion at any time. Some information may be retained for legal compliance.
#6.3 Communication Preferences
You can opt-out of marketing emails through:
- Unsubscribe links in emails
- Account notification settings
#6.4 Cookies
You can control cookies through your browser settings. Some features may not work properly without cookies.
#6.5 Data Portability
You can request a copy of your data in a machine-readable format.
#7. Data Retention
We retain your information for as long as:
- Your account is active
- Necessary to provide services
- Required for legal obligations
- Needed to resolve disputes
#8. International Data Transfers
We operate primarily in the United States. By using our Service, you consent to the transfer of your information to the United States.
#9. Children's Privacy
Our Service is not intended for children under 18. We do not knowingly collect information from children. If you believe we have collected such information, please contact us.
#10. California Privacy Rights
California residents have additional rights under CCPA:
- Right to know what personal information is collected
- Right to know if information is sold or disclosed
- Right to opt-out of sale (we do not sell data)
- Right to deletion
- Right to non-discrimination
#11. European Privacy Rights
If you are in the European Economic Area, you have rights under GDPR:
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent
#12. Push Notifications
With your consent, we may send push notifications about:
- Daily spirit guide messages
- Important account updates
- New features or content
You can disable these in your device settings.
#13. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for their privacy practices.
#14. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes via:
- Email notification
- Prominent notice on the Service
- Update to the effective date
#15. Contact Us
For privacy-related questions or to exercise your rights, contact us:
Privacy Officer
Felixiya
Email: privacy@felixiya.com
Website: https://www.felixiya.com/contact-us
For data protection concerns, you may also contact your local data protection authority.
#16. Specific Service Practices
#16.1 Spirit Guide Messages
- Messages are generated based on your profile
- Historical messages are stored for your reference
- You can delete messages at any time
#16.2 Community Features
- Profile information may be visible to other users
- You control what information is public
- We moderate content for safety
#16.3 Analytics and Improvement
- We use anonymized data to improve services
- No personal spiritual data is shared with third parties
- You can opt-out of analytics in settings
By using Felixiya, you acknowledge that you have read and understood this Privacy Policy.